Tree on the house, across the driveway, or hung up in the powerlines? We are on call around the clock, we can normally be there within the hour, and we handle the insurance documentation.
For anything involving a live powerline, call Energex on 13 19 62 first and stay well clear.
The 24 hour line goes straight to a crew, not a call centre.
The Gold Coast gets hit hard between October and April, and a wet season blow can put a 20 metre gum through a roof in seconds. Our crew is set up for it, with the lift, the chipper and the loader ready to roll out at any hour.
The priority is always making the site safe first. The tidy up and the full removal follow once nobody is in danger.
Tell us what has happened and where. If there is a powerline or anyone is hurt, we will tell you exactly who to call first.
Normally on site within the hour on the Gold Coast. We bring the lift and the chipper so we are not making a second trip.
Immediate hazard removed or stabilised, area secured, photos taken for your insurer before anything is moved.
Removal completed, debris chipped and carted, and an itemised report sent through for your claim.
Most of what we cut out of roofs in January was visible and obvious in September. A pre season inspection is the single best value job we do.
If nothing has come down yet, use the form and we will get out to assess the risk before the next big blow.
Save the 24 hour number in your phone now. It is easier than finding it in the dark with a tree through the ceiling.
Three taps and your details. Or skip the form and ring Glenn directly, he answers his own phone.